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Elite
VA is happy to take on work from individuals or businesses,
based in the UK or abroad. However all work must be in English.
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If you require a written quotation please request this before
work commences.
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A signed acceptance of agreed work and charges may be needed
before work can commence.
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Interest will be charged on overdue payments at a rate of 3%
per month from the date the invoice is issued until the date
payment is received.
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If a cheque is returned from the bank any charges incurred will
be reclaimed from the client.
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For telephone and internet research telephone costs will be
charged as necessary.
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All postage costs will be charged to the client.
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The cost of general stationery is included in the hourly rate,
however specialist consumables such as binders, OHPs, name badges
etc will attract additional costs to the client.
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Final responsibility for proofreading errors in all completed
work lies with the client. Elite VA can accept no responsibility
for errors found after submission. However any errors found
within a reasonable time frame will be corrected free of charge.
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For insurance and safety reasons personal visits to the Elite
VA office are not possible. However on request and for travelling
costs it may be possible for Ellen Olds to visit your premises
- geography allowing.
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Back
up copies of all work undertaken will be kept on disc for a
period of one year only.
